AVOID BNR! I think it stands for better not rent! This could not have been a worse experience. The host refused to resolve major issues with safety in the rental home. Amenities were missing. Random people came to work on the pool unannounced and scared kids out of the pool. She denied they came even after I shared photos. Pool water was filthy and filled with particles. I would never ever rent from BNR if this is their owner and this is the culture of this terrible company. Nicholette was incredibly rude, lied to us, and was quite possibly the worst person I’ve ever met in hospitality. AVOID BNR
First off, Nicholette and her team at BNR Concierge provide impeccable service, there is a reason she is a SUPER HOST!
As a Designer of Vacation Rental Homes, I have had the pleasure to work with Nicholette on 6 separate Vacation properties we designed. I have also refer BNR Concierge to ALL OF MY Air BnB Design clients who need a Property Manager and they all absolutely love her! Nicholette, the owner of BNR Concierge is exceptional and very professional, knowledgeable, prompt and courteous!
When it comes to property management, she knows her stuff and will jump though hoops to take care of both her Property Owners and Rental Guests. Hosts can’t control when unexpected issues arise, but they can control how they respond to them and her service is great. BNR responds right away and are always helpful!
Nicholette is a very courteous and welcoming host, she is very responsive and takes are of things fast! She is very proactive prior to checking in and assuring that everything is as it should be. Her attention to details for what makes a vacation rental an amazing experience are spot on.
I HIGHLY recommend BNR Concierge- if you are interested in renting one of her properties, rest assured you are in great hands and will have a wonderful experience. If you own a Vacation Rental and are looking for a management company-you cannot go wrong with Nicholette and her team - her wealth of knowledge alone regarding the industry can help guide you in making some smart decisions!
I used BNR Concierge to manage my airbnb and it has been a pleasure, especially since I am an out-of-state owner. BNR has a fabulous portfolio of properties and I am happy to be one of them. I recommend and vacationer to book with BNR or any owner to manage their airbnb with BNR.
My stay was beyond all expectations!
The house is extremely clean, the interior is stylish and modern. The outside area near the pool is fresh and green.
Every single detail is thought through thoroughly.
It is a mixture of 5-star hotel comfort with home coziness and privacy. Nicholette does an outstanding job!
I recently had the pleasure of staying at this marvelous BNR Concierge home, and I cannot rave enough about my experience. From the moment I stepped inside, I was captivated by the charm, comfort, and attention to detail that this place exuded.
The interior of the home was beautifully decorated, modern and cozy elements that created an ambiance of relaxation.
Thank you for creating such a remarkable stay. Your dedication to providing an exceptional experience shines through in every aspect, and I can't wait to return for another unforgettable stay.
Five stars are simply not enough to convey how exceptional this home truly is. Thank You!!!!